Shipping Info

Power Play Sports uses a range of shipping carriers to get your order to you as fast as possible.

We offer FREE SHIPPING on all orders over $400

All orders are shipped within 1-3 business days.
While we try our best to make sure all orders are dispatched within 1 business day, if for some reason there is a delay or discrepancy regarding credit card details, shipping addresses or stock availability it will be reported to you immediately via phone or email.

For more information on shipping times and details please read below:

Delivery Times

Delivery times may vary depending on your location, Below is a Approximate delivery time per state/territory.

Standard Shipping 2- 7 Days – Price Calculated at checkout. 

Express Shipping – Small / Medium Items $12.99 – $18.99

( Tape, Gloves, Elbow Pads etc )

Overnight: Adelaide, Brisbane, Perth, Sydney, ACT & Melbourne. 

2-4 Days – ACT, Country NSW, Geelong, Gold Coast, Tassie, NT & Country QLD.

Express Shipping – Medium / Large Items $18.99 – $109.99

( Shoulder Pads, Padded Pants, Sticks, Goalie Pads etc ) 

2-4 Days – Adelaide, Brisbane, Perth, Sydney, ACT & Melbourne, Country NSW, Geelong, Gold Coast, Tassie, NT & Country QLD.

*Please not once your item is sent, delivery time is beyond our control, while we will do our best to assist you in any inquires we value your patience.

 

New Zealand Shipping Costs

– Small Items $24.00 ( Express 3-5 business days )

– Small – Medium Items $38.00 ( Depending on size of item can take up to 3 – 7 business days )

– Medium – Large Items $69.00 – Includes hockey sticks, Goalie Pads, Wheel Bags due to the size. ( Road fright usually 3-7 business days )

 

Delivery Address

Power Play Sports uses Toll Express as one of it carriers for express shipping which can not deliver to P.O Boxes or Parcel Lockers.
Please check your order address carefully during check out, once confirmed and shipped we cannot modify this information.

We recommend your address to be either a home or business address that someone will be present or available between 8am-5pm.
If the chosen delivery address is unattended the shipping carrier will leave the parcel at the address. ( Normally in a safe place ) Power Play sports is not liable for stolen, lost or damaged parcels. In most cases the shipping does carry insurance up to $1000 so please contact our shipping provider for more info.

 

Tracking Numbers

Once your order has been packed and shipped you will receive a confirmation email from Power Play Sports and our shipping provider ( Shippit ). This handy email will contain everything you need to know including the tracking number of your order.

Alternatively you can login into your account, click “orders” and this will display the tracking number and a link to where its currently located.

 

In store Pick Up

While we offer in store pickup, some products displayed on our website are not stocked within our store front and are located at our warehouse.

When “In store Pick-up” method is chosen we will contact you via email or phone once your item is ready for collection.

Please note this usually takes 24 hours on weekdays and 48 hour on the weekend.

 

Remote Area’s

While we offer competitive shipping prices and free shipping on orders over $400. All remote/country areas will incur a extra shipping surcharge which is charged by our carrier. A customer service representative will contact you once your order has been placed, The fee can be paid by Credit Card over the phone, Direct Deposit or we can send you an PayPal invoice.